Frequently
Asked
Questions

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FAQ's

We serve a wide range of businesses, including offices, retail stores, healthcare facilities, warehouses, schools, and more. Our services are tailored to meet the specific needs of each industry.

We offer a variety of services, including general office cleaning, floor care, window cleaning, carpet cleaning, restroom sanitation, and specialty services like post-construction cleanup.

 

We offer flexible scheduling, from daily, weekly, and bi-weekly services to monthly and one-time deep cleans, depending on your business’s needs.

 

Our rates depend on factors such as the size of the facility, the frequency of cleaning, and specific service requirements. Contact us for a free consultation and customised quote.

Yes, we bring our own professional-grade cleaning supplies and equipment, ensuring high standards and a hassle-free experience for you. We can also use eco-friendly products upon request.

We offer eco-friendly cleaning options and use products that are safe for both people and the environment. Let us know if you have specific preferences or requirements.

Our team is fully trained and background-checked. We work with you to establish secure access procedures, ensuring the safety and confidentiality of your facility.

Yes, we are fully insured to protect your business and our staff in case of any accidents or damages.

We use a quality control system that includes regular inspections, supervisor check-ins, and feedback channels to ensure consistency and satisfaction.

Absolutely! We tailor our cleaning plans to meet the unique needs of each client. Just let us know your specific requirements, and we’ll create a plan that works for you.

Yes, we provide flexible scheduling, including after-hours and weekend cleaning to minimise disruption to your operations.

 

We proudly serve Newcastle, NSW, and the surrounding areas. If you are unsure if we service your area, please contact us, and we will be happy to assist you.

The duration depends on the size of the facility and the scope of work. We’ll provide an estimated timeframe based on your specific needs during the initial consultation.

We’re committed to your satisfaction. If any issues arise, contact us within 24 hours, and we’ll address and resolve them promptly.

You can easily schedule a cleaning or request a quote by calling us, emailing, or filling out the contact form on our website. We look forward to working with you!

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